Kl
Keith lEO-sMITH
1 reviews | Active since Sept 2013
18 May 2015, 20:59
No attempt what so ever to get back to customer
I have been waiting 3 weeks to receive my credit card, i have submitted 4 follow up queries and one formal complaint through FNB and have been promised each and every time that somebody will get back to me \Tomorow"or \""Immediately\"" and each and every time i am the fool"
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Replies (1)
FNB (First National Bank)'s replyOfficial
19 May 2015, 08:49Hello KeithLeoSmith,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 May 2015, 08:49
Official
Hello KeithLeoSmith,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)