KK
Kelly K

1 reviews | Active since Jan 2015

03 Mar 2015, 10:16

No ATMS in Green Point, Cape Town

Hi FNB, <br> There was an ATM on main road Green Point near Giovannis and within the past week it no longer is there. It was the 'go to' ATM for most FNB clients as it was right on the main road and very easy to get to. <br> Green Point is situated in between the CBD and Sea Point and the closest FNB ATM's is through heavy traffic, regardless of what time of day it is, and is completely out of the way for the people who live in Green Point. These ATM's are at the complete opposite side of the world and ATMs shouldnt be so far and few between. <br> <br> I think it is absurd as Green Point is one of the highest traffic areas for shops and cars. There are many places you could have relocated the ATM to

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Mar 2015, 10:48
Official
Hello kellykaimowitz,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 637112.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)