1 reviews | Active since Sept 2015
No assitance
I received a promo code from FNB regarding netflorist. When I entered the code it stated that it has already been redeemed. I called netflorist to inquire about this and they said that I need to call FNB as they are doing the promotion. I called FNB only to be put through to credit card. The CC division says it is premier division. The premier division says it is ebuck and they will put me through. The ebucks division now tells me that it is FNB and I need to call netflorits again. <br> <br> Thanks FNB for wasting 30min of my time for sending me from pillar to post. <br> <br> I am very disgusted at the service and makes me think if I did the right thing by switching to FNB?????<br> <br> Regards,<br> Roberto Small
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 865583.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 865583.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
