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mme.samuel mme.samuel

1 reviews | Active since Dec 2011

24 Jul 2017, 11:06

no Assistances what so ever

<p>i have send 3 request last week to FNB being Premier banking - noooooooooo assistance yet - wow and they advertize on radio 24 hour assistance, - maybe its time to move banks before all FNB does is not to help me - I am a struggling person trying to make my life easier and FNB just doesnt help me changing my account to a less expensive account - i cant afford this account its toooooo expensive but noooooooo they will quickly catch you and then leave you without help, wonder if the other banks will do the same?</p> <p>wow - this is scary</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jul 2017, 12:30
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)