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Rosalind D
1 reviews | Active since Apr 2016
01 Nov 2021, 08:33
No assistance....poor service
I have been trying, on internet banking, to open a 7 day account for weeks. Every time I get to a certain point and I am told that a consultant will contact me. They then direct me back to the same application process. I am stuck in a hamster wheel of poor service delivery. Why can I not open this account online?
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Rosalind D's updateReviewer Update
02 Nov 2021, 12:58A consultant tried to assist and then he was put on hold for someone to take of the "hard Hold" waited for many minutes and then call was dropped.........the service gets worse
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Rosalind D's update02 Nov 2021, 12:58
Reviewer Update
A consultant tried to assist and then he was put on hold for someone to take of the "hard Hold" waited for many minutes and then call was dropped.........the service gets worse