GG
Gary G
1 reviews | Active since Jan 2016
15 Jan 2016, 10:34
No Assistance with dispute proccessed
My bank acc. was deducted by R5677.69- worldventures, i did not receive a recepit of transaction form from this.<br> <br> i got an sms claiming if i made purchase- i then responded to sms with No.<br> In turn i got an sms stating to call an FNB about this charge- the number was incorrect.<br> <br> I then commenced in sending a Credit&
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Replies (1)
FNB (First National Bank)'s replyOfficial
16 Jan 2016, 10:25Hello garyggg,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 849516.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 849516.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply16 Jan 2016, 10:25
Official
Hello garyggg,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 849516.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 849516.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)