1 reviews | Active since Nov 2016
No assistance since March 2016
<p>I had I fnb gold account which I lost my card and I called more the once too get it blocked and replaced till today since from March I have no received a call for collection or if there is some of delay I demand assistance with a new card and account numbet anything outstanding will make payments arrangements I think I have begged and begged FNB however was not taken seriously worse Im staff but no assistance if no response im gonna take this further.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)