ND
Nico D

1 reviews | Active since Feb 2014

30 Jul 2015, 08:19

No assistance recovering from *****

Irregular debit orders were made against my account.<br> <br> I sent an e-mail with forms and the response was that it was the wrogn forms.<br> <br> I asked what next, and FNB does not provide any feedback.<br> <br> Reference SD*** from PremierAdminSupport and CAS-103057-M3X4J8 from Premier<br> <br> Seems as if Capitec offers cheaper accounts and service can't be worse.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jul 2015, 08:37
Official
Hello Kaspaas123,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 730869.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)