NO ASSISTANCE ON ACCOUNT

<p>Due to bad experience, I decided to close my FNB business account. I was advised that I must send KYC documentation irrespective which was done. But nothing was done! Following this, I contacted the contact center over a 2 day period and was told on Friday the 20th that I must send bank details to which remaining funds from the account must be sent - this was done. When I called in to follow up no one knew about the request. Five calls later on my second day of attempts I was told that I will get feedback. As it stands no one can assist because they don't know what's going on. As it stands I'm going to close my entire portfolio at FNB.</p>