SS
Sithembiso S
1 reviews | Active since Oct 2012
29 Jul 2015, 08:31
No assistance in stopping ********** debit orders
Surely the bank can do better in handling of ********** debit orders against client accounts. <br> <br> I am tired of having to stop these ********** debit orders from my account from time to time. <br> <br> Bank should have a process in place to protect clients, and not just give the same reasoning that debit orders are between client and company, this is true in normal situations but if debit orders come from companies that the client does not even know or has never given authority to, surely the bank should be doing better to stop these ********** debit orders.
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Replies (1)FNB (First National Bank)'s replyOfficial
29 Jul 2015, 09:50Hello simelanesf,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 729753.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 729753.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply29 Jul 2015, 09:50
Official
Hello simelanesf,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 729753.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 729753.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
