No Assistance for New Company

I have for the past couple of years my personal and current business account with FNB. Started up a new company. Call the call centre to open a new account over the phone. Was informed that there is a issue with my profile and the Risk Department would give me a call. I lost my temper saying it was ****. Then the call centre person just dropped the call as he could not tell me whats the issue. On Facebook I'm informed that FNB is trying to get hold of me via cell and email yet nothing! Clearly FNB is up to something. FNB like the other banks is not prepared to help and assist a person in setting up new bus. account. I can't take my business anywhere else as the service with other banks are also so putrid! The banks in SA have a bully attitude which makes them think they are God playing with people like they want. They are quick to make also sorts of misguided promises through adverts saying they are there for the customer to help and assist. The moment you walk through the door then it is a nightmare dealing with *********** staff making excuses why they can't assist you. Just wish for once a bank can listen and make it pleasant to deal with!