kH
keith H

1 reviews | Active since Jun 2010

15 Jul 2019, 10:15

No assistance

I was recently offered a limit increase on my credit card in store which I didn't except at the time, two weeks later I asked for a limit increase via the app which was declined. Any reason for this, nobody seems able to tell me why.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jul 2019, 12:15
Official
Good day Keith, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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