1 reviews | Active since Jun 2018
No assistance
A payment was made to my debit card from overseas. The person who made the payment has provided me with an ARN and RRN number. It has been a month and the money is not in my account. The money has also not returned to sender. Nobody knows where this money is. The people at FNB are unable to assist. Surely in this day and age there must be a way to trace this money
Good Day Haroon Mangerah
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Haroon Mangerah
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***