1 reviews | Active since Sept 2013
No assistance
I've been trying to register for paypal services for over a month now online and I can't because apparently my profile already exists. I don't have an FNB product but I had app**** for a card 10 years ago which was never activated. I went to the branch and I was told someone would contact me in 48 hours, it took 4 working days before someone contacted me by the name of Solofeng Madiba, she asked me to email her a screenshot of the error I was getting when registering and I did. This was on the 10th of May, I sent a follow up email on the 16th of May and no response.
This is a huge inconvenience for me as I need to withdraw money from paypal.
Good Day Nomcebo ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Paypal to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Nomcebo ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Paypal to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***