FR
Frans R

1 reviews | Active since Jul 2011

20 Mar 2017, 10:48

No Assistance

<p>I had a quiry about opening a Global one account as i'm travelling to Australia in November i would like to use the account to start saving AUSD for my visit i was told to call the Forex dep whom unfortunately was unable to answer my question.</p> <p> </p> <p>Will it be possible to open a Global one account NON BUSINESS deposit my funds in ZAR in South Africa to be converted in the account to AUSTD whithout me having to go to the branch to have my money converted to AUSD in other words i want to know if its possible to open an account with a card that i can use in Aust with the currency in Aust dollar already in the account ?</p>

0
Replies (4)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Mar 2017, 11:11
Official

Good day Mr. willemratte

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

FR
Frans R's update20 Mar 2017, 12:20
Reviewer Update

I tried opening a Gobal account online unfortunately there is no menu on the left to choose from under the Forex Tab

Directors: LL Dippenaar (Chairman), SE Nxasana
(CEO), VW Bartlett, JJH Bester, JP Burger, MS Bomela, P Cooper (Alternate), L Crouse, JJ Durand, GG Gelink, PM Goss, NN Gwagw
a,
PK Harris, WR Jardine, HS Kellan, EG Matenge
-
Sebesho, AT Nzimande, D Premnarayen (India), KB Schoeman, BJ van der Ross, JH van
Greuning. Company Secretary: C Low.
First National Bank

a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20). Reg. No. ***
.
How do I open a Global Account online?

Login to your Online Ba
nking profile via
www.fnb.co.za

Click on the

Forex

tab.

Select the ‘Menu’ on the left of the screen.

Select ‘Global Account’.

Select the required currency.

Complete the fields and new account details will be emailed to you.

FR
Frans R's update23 Mar 2017, 16:33
Reviewer Update

There is no New account or Global account option on the left drop down menu

FR
Frans R's update23 Mar 2017, 16:39
Reviewer Update

Only Global payments Global receipts Global Payment History but no account