MN
Mthobisi N
1 reviews | Active since Dec 2015
22 Apr 2021, 05:13
No Answers, No Problem.
After having heard from a peer that FNB offers good services for small business banking, I got in touch and got me an account for my business.
The problem is not that weeks later I have an account that's not active, a card that's not activated, it's the fact that when I've called them, nobody knows exactly what is missing in order for me to have all the services I require.
If the first person transfers me to the second person, the call either drops, or the second person tells me another person will contact me. Which never happens.
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Replies (1)MN
Mthobisi N's updateReviewer Update
23 Apr 2021, 08:09Hi.
I have received the emails, all looking at the activation of my card, only to find out that there's a hold on my account because of outstanding documents that I had submitted initially when I opened the account.
I've submitted these documents again - twice - but there's been no response, so it's two steps forward and a further three back because my account is where it was when the week started.
I hope our relationship will not be continuously me complaining about such things that can be avoided.
I have received the emails, all looking at the activation of my card, only to find out that there's a hold on my account because of outstanding documents that I had submitted initially when I opened the account.
I've submitted these documents again - twice - but there's been no response, so it's two steps forward and a further three back because my account is where it was when the week started.
I hope our relationship will not be continuously me complaining about such things that can be avoided.
MN
Mthobisi N's update23 Apr 2021, 08:09
Reviewer Update
Hi.
I have received the emails, all looking at the activation of my card, only to find out that there's a hold on my account because of outstanding documents that I had submitted initially when I opened the account.
I've submitted these documents again - twice - but there's been no response, so it's two steps forward and a further three back because my account is where it was when the week started.
I hope our relationship will not be continuously me complaining about such things that can be avoided.
I have received the emails, all looking at the activation of my card, only to find out that there's a hold on my account because of outstanding documents that I had submitted initially when I opened the account.
I've submitted these documents again - twice - but there's been no response, so it's two steps forward and a further three back because my account is where it was when the week started.
I hope our relationship will not be continuously me complaining about such things that can be avoided.