1 reviews | Active since Dec 2014
No answer to my call for action
<p>It is 9:11 am November 1st. Nothing. FNB has not attempted to contact me today. Unfortunately there are no numbers to contact FNB complaints. When i do get through to someone to deal with my complaint they do not know how so transfer me. When will my complaint be dealt with? Why must a loyal customer of 15 years who has numerous accounts with FNB be subjected to a lack of care and concern? This level of service would be severely dealt with overseas. I again await contact. </p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)