HM
Handré Meyer

1 reviews | Active since Aug 2017

27 Dec 2017, 20:00

No answer to help you.

I have been calling for 5 days to reverse a debit order that i am not aware of but there is no answer.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Dec 2017, 09:57
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option