1 reviews | Active since Feb 2011
No Answer from call centre
We have been calling the "debit order reversal call center" on ********** 404 over the weekend to date and have been on hold for more than 40 minutes on each attempt, ran out of airtime during all the attempts. Being in the same industry and a private client i expect much better service from my bank with a slogan "how can we help you" , please can one of your call center agents contact me on ********** 773. your service would be greatly appreciated. Regards.
Good day snydersm,
I tried calling you on at 9:30am as well as 9:52 an on *** to no avail.
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your id number and bank account number. When responding please select private reply.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day snydersm,
I tried calling you on at 9:30am as well as 9:52 an on *** to no avail.
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your id number and bank account number. When responding please select private reply.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)