No Answer either a call or messages

Item: FNB (First National Bank)
Rating: 1
Author: Mfezeko S

Same thing every month , am a private banker but that is just that , when you need help no one attends to you , you call until you dont have airtime . Am super done with this pathetic treatment from FNB tomorrow morning am changing everything

Helpful (0)

Replies (2)

Mfezeko S's updateReviewer Update

02 Dec 2019, 18:45

image.png 39.96 KBthat all i could grab and no reply as you can see ....after numerous calls

Mfezeko S's update02 Dec 2019, 18:45

Reviewer Update

image.png 39.96 KBthat all i could grab and no reply as you can see ....after numerous calls

FNB (First National Bank)'s replyOfficial

03 Dec 2019, 09:11

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

***

FNB (First National Bank)'s reply03 Dec 2019, 09:11

Official