NO ANSWER AND NO HELP
<p>I have been a loyal customer with FNB for a long time now and i have reached my limit. I am on the brink of exploding!! I have been trying to call and get a hold of the customer care line, the general query line and so on and there is just no answer, i have tried calling on the FNB application on my Samsung phone but they have just ****** about R50 data from me and there was still no answer. WHY is it so impossible to get a hold of any staff member. I have an emergency and NOBODY is getting back to me, i have sent complaint emails, i have tried every single thing possible since i cannot get to a branch, and FNB has failed me once again. I am so disappointed i want to cry. <br />Have a great day</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
