1 reviews | Active since Oct 2017
No answer after numerous calls
I've paid up my FNB credit card and would like to close my account. After numerous calls to the contact centre, there is simply no answer! I just want to close my account! It's ridiculous how convenient it is to get a credit card but how impossible it is to close it! Very frustrated..
Good day Ms. lorraine wilters stapelberg
Thank you for bringing this matter to our attention.
Kindly note that we have escalated the matter to our internal operations division for further review of the service interaction. You will receive feedback in 24 to 48 working hours. As per telecom you the matter is receiving urgent attention.
Thanks
Regards
Rahim Salamaan
FNB Hello Peter complaints Resolution
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Good day Ms. lorraine wilters stapelberg
Thank you for bringing this matter to our attention.
Kindly note that we have escalated the matter to our internal operations division for further review of the service interaction. You will receive feedback in 24 to 48 working hours. As per telecom you the matter is receiving urgent attention.
Thanks
Regards
Rahim Salamaan
FNB Hello Peter complaints Resolution
***