AB
Ann-lavine Blankenberg

1 reviews | Active since Sept 2017

28 Feb 2018, 16:21

NO ANSWER

I paid my FNB loan in November 2017, I have requested a paid up letter since then I was advised it takes 45 working days. I have been calling and calling they do not answer my phone calls.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Feb 2018, 16:38
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***