JU
Janlo U
1 reviews | Active since Jan 2012
03 Mar 2015, 10:10
No Answer!!!
I am trying to get through to the Premier Banking customer service for the last two days. I have been listening to the \We will attend to you call"message for almost more than an hour. I have left messages to get called back and even called the normal customer care and nothing. You don't get hold of an agent or in fact anybody!!!"""
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
03 Mar 2015, 10:22Hello janloung,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 637105.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 637105.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply03 Mar 2015, 10:22
Official
Hello janloung,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 637105.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 637105.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)