SA
Shihaam A

1 reviews | Active since Nov 2017

12 Nov 2017, 11:35

No access to paypal account via FNB

Hi, I logged onto fnb today only to find error code e-96, "user not permitted to access this process"

Now, I see that it's a common issue here on Hello Peter as it happened in the past with so many other users. My question is this: What gives FNB the right to just deny access to MY paypal account? What gives them the right to do so without any notification?

I want this fixed ASAP FNB! and please do not say sorry for the inconvenience..........

VERY UPSET USER!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Nov 2017, 09:33
Official

Hello Sass_Sass,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)