NO ACCESS TO FNB – EXTREMELY FRUSTRATED

I’ve been unable to access the FNB App for several months now, apparently due to a remote access app on my device. I was advised by FNB to go through every app individually and clear the cache via my phone settings. I’ve done this repeatedly, with no success.

I went physically to FNB branch, logged in via PC, but was told my Username/Password is invalid. I even tried the *120*321# option, I was BLOCKED 🚫.

I’ve deleted and reinstalled the FNB App, and still doesn’t work. The alternative is to buy a new phone, which I cannot afford due to other financial commitments.

What’s confusing is that my Nedbank App works perfectly fine on the same device.

This ongoing situation is beyond frustrating. After months of trying every recommendation, I am now left without access to my own account, blocked on every front. This is unacceptable, and I’m disappointed by the lack of a proper solution from FNB.