SM
Sibongile M
1 reviews | Active since Jan 2018
17 Sept 2019, 17:53
No a happy client
I have a savings pocket with this bank. Now i want to take my R230 and use it. First i was told to send documents for FICA purposes and i did. No one contacted me and i decided to contact them. Now they are telling me i must activate and upgrade this account by R1000. Who said i want to upgrade? O want my R230 but i am getting nowhere with this. I have been with this bank for 15 years and now i am changing banks for a peace of mind
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Replies (1)
FNB (First National Bank)'s replyOfficial
18 Sept 2019, 09:30Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply18 Sept 2019, 09:30
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***