MAAJ
Mohamed Ameen Abdul Jabar

1 reviews | Active since Nov 2014

09 Dec 2017, 10:30

No 1gig data

Hi got an sms from fnb to say you have 1 GB free data from FNB take up a connect sim easily via fnb.co.za or visit ur nearest branch to post selfies and surf the net so yesterday I went to fnb Chris hani branch and got my sim set it up only to find out I have zero data now I don’t know what’s going on fnb is just wasting my time by lying about 1gig giving me the roun around I tried calling the call Centre but the number just rings I’m just sick and tired now

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Dec 2017, 10:43
Official

Hello Ameenjabar,

We truly regret taking note of your experience and the frustration this has caused.

Thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number. ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)