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Shevonne S

1 reviews | Active since Aug 2017

15 Aug 2017, 11:27

Nightmare of he'll with professional people

4th August I app**** for a personal loan that got approved running and phoning from pillar to post for 4 days it was said I was decline as my details were captured wrong then 3 times afterwards they apply again being declined because of their stuff up. Laid a complained all they can do it email that they and phoned me but nobody ever phoned same with credit card waiting 2 weeks every time a person phone it is incomplete they will not phone you and you have to hold on till now not phoned regarding my complained or an explanation regarding my account

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Aug 2017, 10:39
Official

Good Day,

Thank you for taking the time to bring this to our attention. I would like to apologize for any inconvenience caused.

I sincerely apologise for only responding and acknowledging your complaint today. I assure you that we are attending to your complaint reference *** and will be in touch with you shortly.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)