ML
Minette L
1 reviews | Active since May 2025
10 Mar 2026, 08:15
Nightmare of a bank
Settled my credit card almost two weeksnago and I can't get a settlement letter. Typical of FNB, quick to give you wrong advise and hand you over.
Ncumisa Mathibela asked for my ID a week ago and crickets. Barrett and Associates, same caliber
Helpful (0)
Replies (3)0
Replies (3)ML
Minette L's updateReviewer Update
10 Mar 2026, 08:26Sending me a reference numner for this complaint on yhebapp, and saying you will contact me in 5 days is not good enough. Nice effort though.
I am definitely moving to a new bank today. Personal and Business accounts. I will encourage my family to do the same
I am definitely moving to a new bank today. Personal and Business accounts. I will encourage my family to do the same
ML
Minette L's update10 Mar 2026, 08:26
Reviewer Update
Sending me a reference numner for this complaint on yhebapp, and saying you will contact me in 5 days is not good enough. Nice effort though.
I am definitely moving to a new bank today. Personal and Business accounts. I will encourage my family to do the same
I am definitely moving to a new bank today. Personal and Business accounts. I will encourage my family to do the same
ML
Minette L's updateReviewer Update
10 Mar 2026, 09:13This is nit a reply, its a copp out.
A message to my app, saying wait another five days.
No!
FNB (First National Bank)’s reply
A message to my app, saying wait another five days.
No!
FNB (First National Bank)’s reply
10 Mar 2026 at 09:03
Good Day Minette Liebenberg,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is : ****246NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is : ****246NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
ML
Minette L's update10 Mar 2026, 09:13
Reviewer Update
This is nit a reply, its a copp out.
A message to my app, saying wait another five days.
No!
FNB (First National Bank)’s reply
A message to my app, saying wait another five days.
No!
FNB (First National Bank)’s reply
10 Mar 2026 at 09:03
Good Day Minette Liebenberg,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is : ****246NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is : ****246NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
ML
Minette L's updateReviewer Update
10 Mar 2026, 12:09This was escalated by the attorneys a week ago. Its unacceptable.
ML
Minette L's update10 Mar 2026, 12:09
Reviewer Update
This was escalated by the attorneys a week ago. Its unacceptable.