aD
akhe D

1 reviews | Active since May 2012

13 Jan 2017, 16:01

nightmare

<p>can fnb please give me back my R1000.00 they took off my account. i want my money TODAY not tomorrow or NEXT WEEK or in 48 hours. TODAY. i have a debit order of R399 for my device account & you people decided to deduct R1000.00. if i had not checked my statement i wouldnt have know because silence is what you excel in, if i had missed any debit orders why arent you calling, emailing me or letting me know to make arrangements? you CANNOT just decide that you will deduct R1000.00 without making any payment arrangement with me for that amount of money. i will NOT accept that *******. further to that close my account with you *******. call me on ********** 831 TODAY ( or should i break it down to your IQ level since people working there seem to have an IQ lower than room temperature)</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Jan 2017, 08:14
Official

Thank you for making contact with us.

This serves as confirmation that your concerns has been received and noted. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Your reference number is: ***

Kind Regards

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: *** (option one)