1 reviews | Active since Oct 2014
***NF ***NF
GOOD DAY
I LOGGED A COMPLAINT ON CHARGES AND DEBIT ORDERS IN MY ACCOUNT STILL NOT RESOLVED. 1. YOU GUYS CHARGED ME R945 BUT REFUNDED ME R630 STILL WAITING FOR CHARGES OF R8.50 WHICH COST ME R93.5 STILL NO REFUND. 2. DEBIT ORDERS GOING ALL THE WAY FROM 26 MAY _ R774.90, 27 MAY R2929.80, 24 JUNE R2810.14, 26 JULY R2848.23, 26 JULY R1730.48, 27 SEPT R250 THIS IS EQUAL TO R11343.55
YOU GUYS SAID YOU WILL CALL ME BACK ON 29 SEPT LOOKING FOR A DEBIT MANDATE CLEARLY THE ISN'T ONE BECAUSE YOU HAVE NOT EVEN CALLED EVER SINCE, AND YOU DON'T EVEN KNOW SOME DEBIT ORDER SERVICE PROVIDERS. CLEARLY, SOMETHING IS GOING ON WITH THE ACCOUNT AND FNB CAN NOT EXPLAIN ALL OF THIS ON THE 10TH OF OCTOBER WAS CALLED BY A CUSTOMER CARE AGENT ABOUT MY COMPLAINT LODGED BY OBSSA SHE SAID SHE WILL CALL ME BACK ON FRIDAY 14TH OF OCTOBER AND WILL GO THROUGH EVERYTHING BUT STILL HAVE NOT RECEIVED HER CALL BACK TODAY.
CLEARLY, FNB IS TAKING ME FOR A FOOL HERE YOU JUST DRAGGING THIS INSTEAD OF PAYING MY MONEY BACK R11752.05. I WON'T LET GO OF THIS INQUIRY UNTIL I GET MY MONEY
