LM
Lerato M

1 reviews | Active since Sept 2024

23 Sept 2024, 16:17

***NF

Our query has been resolved at FNB forex until today Martle Lobai's manager has not contacted us. We have proved that our clients banker has sent incorrect address twice by including relevant FNB forex employees on our internal emails so we can actually proof that the Angolan Standard Bank has made a mistake and also comp**** with everything they require Since is a racial ************** our query has taken longer and they are ruining our JIT business principles

We never thought that FNB will not value us as their customers As soon as our query is concluded we will move to another commercial bank hopefully they will attend us

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Replies (1)
LM
Lerato M's update23 Sept 2024, 17:00
Reviewer Update
Their relevant department is not taking us seriously and the situation is ruining our business reputation
FNB forex is making it worse
Yes we understand them as a third party and we comp**** and even started to pay for legal advice
In this regard our clients banker is the one that made a mistake not us

We feel very strongly discriminated by our own bank in South Africa
This is frustrating honestly