1 reviews | Active since Jan 2016
New way of approving eft
<p>Dear FNB</p> <p> </p> <p>Your new way of having us approve eft's through the app is not working at all!!!!!!!! The re-invention of this wheel is an epic FAIL.</p> <p> </p> <p>Your app doesn't always open when I need to approve the payment - and yes I do have sufficient data before you blame it on that!</p> <p> </p> <p>I have made 6 attempts at approving a payment and the approval message doesnt appear!</p> <p> </p> <p>Please! this is not working at all.</p> <p> </p> <p>FRUSTRATED & ANNOYED doesnt begin to describe how i feel right now!</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
