HJ
Hendrik J

1 reviews | Active since Jan 2013

12 Apr 2015, 08:48

New money-making scheme

On Friday (10-04-15) after withdrawing money from an ATM at the Nigel branch, my card was held because I was \too slow". This meant that I had to enter the bank to be issued with a temporary card while a new card is issued.<br> <br> Now I have to pay the bank charge for a new card"

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Apr 2015, 08:10
Official
Hello HCJacobs7211,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to Banking Channels who will contact you shortly.

Complaint reference 665207.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)