MZ
Mario Z

1 reviews | Active since Sept 2012

29 Jan 2016, 09:36

New Impimentation

Enough is enough<br> Twice now I phoned in to fnb to verify payments<br> twice I was refused help as I could not give my card details to the employer helping me<br> <br> this is an issue as I am not wiling to pull over on the side of the highway to look for my bank cards while im driving to verify any payments <br> <br> I do not carry my cards on me at all to avoid them being ****** and this includes my other cards<br> <br> find another way to verify details otherwise I am left with no choice but to move away from fnb

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jan 2016, 09:42
Official
Hello Zolime,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 857949.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)