1 reviews | Active since May 2016
New Debit Card a mess
<p>I got a new debit card because my old one expired but first time I used ive being so embarrest because when I swiped my card it said wrong pin , I draw money at an ABSA and went back to the bank the next day, I am now able to swipe my card but I still can't draw money at a FNB , I am ONLY able to draw money from other banks like standard bank and ABSA and Nedbank but I have an FNB card and every time i draw money it cost me Between R70 and a R100 I mean REALLY I have a freaken FNB card what mess up did you do with these new cards you are playing with my money and my time you mess up and I have to pay this is so not funny or is this now the latest money making scheme. How many time do I still have to go to the bank is it still a system problem with the new card or is your staff not knowing what they do?? Fix your freaking stupid problem , do you not test your "new" stuff before you give it to your clients? and now we have to pay for your stupidity ... get your stuff sorted and stop playing for your customers time and money!!!!</p>
Good Day,
Thank you for taking my call earlier.
I have logged a formal complaint on your behalf and have requested that relevant department to provide you with feedback and a resolution.
Your complaint reference number is ***.
Kind Regards
Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking my call earlier.
I have logged a formal complaint on your behalf and have requested that relevant department to provide you with feedback and a resolution.
Your complaint reference number is ***.
Kind Regards
Complaints Resolution
Naomi Petersen
*** (option one)
