1 reviews | Active since Jun 2014
NEW CUSTOMERS TAKE NOTE!!!
I've opted for an a smart device with FNB, Ipad Air 2 which at that time had a 1GB DATA package linked to the deal. No issue from FNB to deliver in record time the device. AND THEN THE **** START.<br> <br> IT is a DATA SIM, inserting it in the IPAD, you can not phone, SMS or use Whatsapp. I have no issues with that. 1 GB data a month for R56, lovely, then you receive a debit of R2379 for DATA usage.<br> <br> You cannot cap the data, excuse FROM FNB Connect, THAT THIS IS AN OPEN CONTRACT AND OUT OF BUNDLE RATES APPLY. BEST PART OF IT ALL IS THAT THEY SAID AN ALERT SMS WAS SEND TO THE NUMBER!!!!! WHICH CANNOT RECEIVE SMS'S.<br> <br> FNB!!!!! YOUR PRODUCTS AND COMMUNICATIONS ARE AS ******* AS OUR GOVERNMENT!!! YOU ABSOLUTELY GIVES A RATS ASS ABOUT YOUR CUSTOMERS!!!<br> <br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 854958 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 854958 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)