1 reviews | Active since Nov 2016
New customer and disappointed
I moved to FNB from Nedbank this past week and it's been one frustrating after the other.
They have loaded 2 credit cards on my profile and can't be deleted. I made two payments from my FNB account to my finance FNB account last night at 8:00. One of R500 (refelected immediately) ons of R4000 and still not reflecting in his account. I fail to understand this and really regret moving. Luckily i haven't closed anything at Nedbank yet.
So disappointed in FNB
Hello CEloff,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello CEloff,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)