New Credit Cards not linked for eBucks

I've recently got a new credit card after using my checque card linked to ebucks for years. When I got my credit card I questioned whether it will be linked for ebucks. My profile was linked so I accepted I will earn Bucks. A consultant even verified my profile is linked for eBucks today ***. After a month of shopping on my new credit card no ebucks was earned. I phoned eBucks today and my card was in fact not linked. It boggles me why FNB can not link and ensure new personal cards are linked automatically for eBucks if they now you are a existing eBuck user??Or even make it part of their credit card application process??<br> I've now lost out of ebucks for just over a months purchases on my new card.