New client experience

The worst experience ever I opened an account on the 29 October 2025 and been given a run around just to get a bank card I went to the branch activate the accout.

Was told to wait 5 business days max for my bank card. I went back after a week was told I need to chat on the banking app

There after was told I need to message another day as they are not working

To get a bank card this is horrible, honestly for such a big bank I have account with Capitec , Discovery and I had no problem opening these account and getting a bank card within a week

At this point I really do not recommend using FNB

Please contact me on my email or contact number

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