dD
dylan D

1 reviews | Active since Jul 2017

12 Jul 2017, 12:24

New Cheque Account not Activated!!!

<p>Im trying to Activate my new cheque account with the card that was deliverd to me! is clearly states to activate the card online but it doesnt work, I even went to a ATM to activate the card. But returns my card and says card not activated. I work long hours and weekends, I dont have time to go into the bank hence opening my account online. When I call in they tell me to go into the bank, WHY?? I have already sent all my fica documents and received my bank card with my PIN. I dont see what I need to go into the branch for?? PLEASE I JUST WANT MY CARD ACTIVATED SO I CAN LOG ON TO INTERNET BANKING. i WILL TRANSFER FUNDS INTO THE ACCOUNT BUT THE ACCOUNT IS NOT EVEN OPEN EVEN THOUGH I HAVE A BANK CARD WITH PIN AND AN ACCOUNT NUMBER. </p> <p> </p> <p>PLEASE CALL ME , I JUST WANT MY ACCOUNT ACTIVATED WITH INTERNET BANKING, THATS ALL</p> <p> </p> <p>PLEASE HELP , I WAS SO PROUD TO MOVE FROM ABSA TO FNB BUT NOW THIS IS HAPPENING</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jul 2017, 13:04
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is *** .

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)