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gillian S

1 reviews | Active since Jul 2011

15 Feb 2019, 11:30

New card unable to activate

Received new cheque card, old one expired, activated online and on app. Inserted in ATM, says cant assist at this time. Now i cant use my card. Dont have access during working hours to the go to bank Need urgent assistance

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Feb 2019, 11:54
Official
Good Day Gillian
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 
The reference number is ***NF.
Regards,  
Hello Peter Complaints Team
*** (option one)