1 reviews | Active since Mar 2016
New card not delivered!!!
My card expired last week. I have been waiting for a new card to be delivered since mid September. Whenever I call FNB, they tell me that the card is with DSV. When I call DSV I am told that the card is with FNB. What a poor service from FNB. I am moving to another bank, because really FNB is so inefficient!!!
Good day Neo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Good day Neo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)