1 reviews | Active since Feb 2018
NEW CARD NEXT DAY THEY CANCELLED
On the 22 of February 2018 I go to the FNB Branch in Oudtshoorn to get my new bank card. So I link my PayPal to FNB to withdraw fund for PayPal to my FNB account. On the the 23 of February 2018 I received a text message for FNB That my card has been cancelled. I try contact FNB every time I explain over the phone they put phone off when I ask how did my card was cancelled.
Hello farrengmusic ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello farrengmusic ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for the feedback.
This matter has been escalated and you will receive a call.
Regards,
Good Day
Thank you for the feedback.
This matter has been escalated and you will receive a call.
Regards,