1 reviews | Active since Jan 2017

22 Jan 2019, 11:49

New card doesn't work

I received my new business card in December 2018, as the old one expired at the end of Dec 2018. Now the new card can be swiped and the PIN entered, but then the transaction fails. Even online orders... put in the numbers and CVV and then the transaction fails. I checked on my online banking and the new card is active. Interestingly enough, we received two cards at the same time, one for me and one for my wife. My wife's card works fine, but not mine.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jan 2019, 13:25
Official
Good Day David Abel

Thank you for bringing this matter to our attention  
We are glad that we were able to assist you. Should you have further enquires do not hesitate to Contact us on *** thank you for banking with us at First National Bank and we endeavour to assist you with any requirements you may have in the future.

Regards
Hello Peter Team