LM
Lutendo M
1 reviews | Active since May 2014
16 Oct 2015, 15:28
New Card
Online banking gives me a so called option to apply for an additional card but then you can't do anything further. You ask for a call back because calling the call centre yourself is almost impossible to get through. Nobody has called.
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Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
16 Oct 2015, 15:32Hello LutendoMafadza,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 788371.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 788371.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply16 Oct 2015, 15:32
Official
Hello LutendoMafadza,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 788371.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 788371.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)