1 reviews | Active since Sept 2009
NEW BUSINESS ACCOUNT OPENING - EMPTY PROMISES
Have been promised that my business bank account has been open since 6 August. Still no reply. Wait for eternity on the ''higher than normal call volumes'' call centre line.
Last time I had this problem my Hellopeter comment sorted this out in a day. It's a pity that one should always have to resort to this.
Good Day Jacques ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Jacques ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***