1 reviews | Active since Mar 2012
New business account nightmare - HELP
I've been trying for the last month to open 2 new Business Accounts with FNB online and get it activated, which has been an absolute nightmare and absolutely impossible task to complete. After spending countless hours being re-directed from one consultant to another over and over with 1 call taking up 1hour and 40 minutes and speaking to 6 different consultants without success, I'm giving up on this online experience.
In total there must be over 6 hours of recorded messages on my bad experience. I've lost a few customers already due to my company being unable to transact with me, which included large corporate businesses. If anyone out there can actually assist in giving answers I would greatly appreciate it. Over the last week 2 consultants said they're escalating it to get higher priority, yet no action. Both accounts have been created after nearly a month but now I've reached a point where nobody can tell me if my cards have been sent to my branch, which I need before I can get my online banking activated. Can someone please assist Urgently!!
