1 reviews | Active since Feb 2015
NEW BUSINESS ACCOUNT NIGHTMARE !
FNB are giving us the run around ... FOR MONTHS!!!<br> <br> We have a significant amount of money and transactions going though our business accounts that we would like to transfer to FNB.<br> <br> After having to go personally to the bank and waste about 2 hours with the relevant documents to open our account, a week later they said that their representative did not scan the documents efficiently and they were too blurry for use.<br> <br> We were then asked to get the documents AGAIN but this time a courier will be collecting, none the less, new documents were needed and the relevant documents certified. (waste of my time to give FNB business)<br> <br> After repeatedly calling the call center, emails and a handful of false promises the account is now open.<br> BUT it is unable to be used since my colleagues do not have access, which is POINTLESS.<br> I specifically asked FNB to have this sorted for us, so many times that I have lost count.<br> <br> FNB promotes how easy it is to switch banks, they have really proved to me that this is FAR from the case.<br> <br> HOW MUCH LONGER UNTIL WE ARE ABLE TO TRANSFER LARGE SUMS OF MONEY TO FNB?<br> <br> OR perhaps this was a mistake to start with ... am I a Steve? <br> I'm sure other banks will be happy.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 730243.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 730243.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
